Forbes. Slack-esque chat platforms could lighten tech teams’ workload -- or worsen it, notes PCIS
Some sound insight here from the CEO of PCIS, Vaclav Vincalek, about the sedimentary nature of new innovations in communications tech.
Who hasn’t had that eerie feeling, as a single conversation travels over email and text -- and social media, and videocall, and more -- that you’ve somehow missed an important layer of it?
Read Vaclav Vincalek on confusion in multiple interfaces.
“So we’ve got all that legacy email, phone messages, texts, messages from half a dozen social media apps … and now, some of us can't even remember where important conversations started or ended.
We’ve never had more technology. But we’ve arguably never been more confused by our communications.Slack’s email bridge attempts to do something about this. It lets people share their emails into Slack.
With moves like these, collaboration technology companies can make the choice between using their interfaces or email irrelevant.”
If you squint, you can see a future where email’s day is over, and it goes in the dustbin with the telegraph. One could even argue that its persistence is starting to be more trouble than it’s worth -- perhaps in the home, as well as the business space. Slack’s “email bridge” is a hopeful sign that the next evolution in communication may not just exist alongside older iterations -- but actually incorporate them.